Simple, trust-first flow
How it works
Simple, human steps designed to protect both parties — with clear release conditions and dispute handling.
Clear steps. Secure holding. Dispute coverage.
A strong escrow experience should feel obvious from the first screen: simple steps, visible checkpoints, and a clear path from agreement to release. This page shows how that process stays structured and fair.
Guided process
4-step flow
The 4-step escrow flow
A predictable process with checkpoints that build confidence for both sides.
1) Agree
Define price, timeline, and what counts as acceptance.
2) Fund escrow
Buyer sends funds. We hold them securely until release.
3) Deliver
Seller delivers product/service based on the agreement.
4) Approve & release
Funds are released only when conditions are met.
Dispute handling (what happens if something goes wrong)
Independent review based on documented evidence and the original agreement.
Open a dispute
Either party can flag an issue when terms aren’t met.
Submit evidence
Provide receipts, files, delivery proofs, or messages tied to the agreement.
Resolution outcome
Our team reviews and applies the agreed conditions to reach an outcome.
Disputes are handled by our resolution team. Funds remain held until an outcome is reached.
What you should prepare
High-trust transactions start with clear documentation.
Acceptance criteria
Define what “done” means in a way both parties can verify.
- Deliverables + scope
- Timeline and milestones
- Approval requirements
Evidence expectations
Agree up front on what proof looks like for delivery/acceptance.
- Receipts, files, or work product
- Tracking / confirmation
- Message trail tied to the agreement
Ready to start?
We’ll help structure clear terms and release conditions.
Ready to start?
Structure the transaction before money moves
Share the amount, delivery timeline, and acceptance criteria. We’ll help set clear release conditions before escrow begins.
