Legal / compliance

Privacy Policy

How we collect, use, and protect information when you use Hive Bridge Escrow.

Privacy-firstMinimal data by design

Privacy overview

A plain-language summary of what we collect and why.

1) What we collect
Contact information
Name, email, phone (if provided) to communicate about a transaction.
Transaction details
Amount, timeline, acceptance criteria, and related messages.
Evidence files
Receipts, tracking, deliverables, or other proof relevant to escrow and disputes.
Technical data
Device and usage data (e.g., IP address, logs) for security and reliability.
2) How we use information

We use information to facilitate escrow, communicate with both parties, verify transaction steps, prevent fraud, and resolve disputes using the agreed release conditions.

3) Sharing and processors

We may share information with service providers that help us operate the platform (for example, hosting, email delivery, analytics, customer support, and payment processing). These providers are expected to protect data and use it only to provide services to us.

We may also disclose information if required by law, to protect the platform from fraud/abuse, or to enforce our terms.

4) Cookies and analytics

We may use cookies or similar technologies for basic site functionality, security, and understanding usage patterns. You can control cookies through your browser settings.

5) Retention

We keep information for as long as needed to provide the service, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by transaction type and jurisdiction.

6) Security

We use administrative, technical, and physical safeguards designed to protect information. No system is perfectly secure, but we work to reduce risk and respond to incidents.

7) Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your information, and to object or restrict certain processing. We may need to retain certain information for legal compliance or dispute handling.

8) Changes to this policy

We may update this policy from time to time. If changes are material, we’ll provide notice in the product or on this page.

Contact

Questions about privacy? Reach us via the Contact page.