Legal / compliance

Terms of Service

Terms that describe how Hive Bridge Escrow works, what’s expected of each party, and how disputes are handled.

Neutral third-party roleClear steps + documented evidence

Key terms

A plain-language overview of platform rules and responsibilities.

1) The service

Hive Bridge Escrow provides a neutral third‑party workflow to hold funds for a transaction and release them only when agreed conditions are met, or when a dispute outcome is reached under the dispute process below.

2) Definitions (high-level)
Buyer
The party funding the escrow for goods/services.
Seller
The party delivering the goods/services under the agreement.
Transaction
The agreed exchange between Buyer and Seller covered by escrow.
Release conditions
The acceptance criteria that must be satisfied to release funds.
3) Eligibility and accounts

You must use the service legally and provide accurate information. You are responsible for activity that occurs under your access and for maintaining appropriate security on your devices and communications.

4) Fees and pricing

Fees (if any) are shown before a transaction is accepted into escrow. Fees may vary by transaction type, amount, or risk controls. Taxes may apply depending on jurisdiction.

5) Evidence and documentation

You may be asked to provide supporting evidence such as receipts, tracking details, delivery confirmation, files, or written acceptance. Supplying false or manipulated evidence may result in cancellation of escrow and restriction of access.

6) Dispute process (summary)

If a dispute is raised, we may pause release while evidence is collected. We review evidence against the original release conditions. Outcomes may include release to the Seller, return to the Buyer, or partial release where supported by the agreed terms and evidence.

Response times can vary based on complexity and evidence quality. Parties are expected to cooperate and respond promptly.

7) Prohibited use

You may not use the service for illegal goods/services, fraud, money laundering, sanctions evasion, stolen property, or any transaction that violates applicable laws or third‑party rights.

8) Limits, holds, and cancellations

We may place limits, pause a transaction, or cancel escrow if we detect suspected fraud, legal risk, compliance risk, or missing required information. Where possible, we’ll provide notice and next steps.

9) Disclaimers and limitation of liability

The service is provided “as is” and “as available.” To the maximum extent permitted by law, Hive Bridge Escrow is not responsible for losses arising from the underlying transaction, including quality of goods/services, non‑delivery, or communications between parties. Liability is limited as permitted by law.

10) Governing law

Governing law and venue depend on the jurisdiction where the service is offered and your location. If you operate in a region requiring specific disclosures, those will appear here.

Contact

Questions about these terms? Reach us via the Contact page.